Please read these terms and conditions carefully before using our services
By accessing and using Cloud Customs' website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.
Permission is granted to temporarily download one copy of the materials on Cloud Customs' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. All products are subject to availability.
Custom automotive parts are made to order and may take 2-8 weeks for production and delivery. Custom orders are non-refundable unless there is a manufacturing defect.
All prices are listed in South African Rand (ZAR) unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify prices at any time, but changes will not affect orders already placed.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment must be received in full before order processing begins. We accept various payment methods including credit cards, debit cards, and bank transfers. All payment information is securely processed through encrypted channels.
Shipping times vary depending on product availability and destination. We ship worldwide and provide tracking information for all orders. Cloud Customs is not responsible for delays caused by customs, weather, or carrier issues beyond our control.
Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds. Generally, non-custom items may be returned within 30 days of receipt in original condition.
Cloud Customs provides a 1-year warranty on manufacturing defects. This warranty does not cover normal wear and tear, improper installation, or damage from accidents or misuse.
Cloud Customs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our products or services. Our total liability shall not exceed the amount paid for the product in question.
All content on this website, including but not limited to text, graphics, logos, images, 3D models, and software, is the property of Cloud Customs and is protected by international copyright and trademark laws. Unauthorized use is prohibited.
When you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
Cloud Customs reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
If you have any questions about these Terms and Conditions, please contact us at: